Privacy Policy
Protecting Student Data, Parent Trust, and Learning Dignity
MathRoot Academy is built for children and families. We collect only the information needed to deliver math diagnostics, practice, coaching, reports, account support, and parent communication.
Last updated: May 6, 2026
Our Privacy Commitments
- We protect children's learning data
- Parents control account and communication
- We use data to personalize learning
- We do not sell student personal information
- We explain how data is used
- We support parent access and deletion requests
Privacy at a Glance
What We Collect
Parent contact info, student profile, learning activity, reports, and usage data.
Why We Collect It
To create accounts, deliver Skill DNA, personalize practice, and support coaching.
How We Protect It
Security controls, limited access, audit trails, and careful handling.
What We Do Not Do
We do not sell student personal information.
Parent Rights
Parents can request access, correction, or deletion.
Child Data Focus
Student information is used to support learning outcomes.
Information We Collect
MathRoot collects information needed to provide math learning services, parent communication, account management, and platform improvement.
Parent / Account Information
- Parent name
- Email address
- Phone number
- Login / account details
- Billing-related account status
- Communication preferences
Student Information
- Student name
- Grade level
- Program track
- Skill DNA results
- Practice activity
- Progress and report data
We may also collect technical information such as device type, browser, usage events, login activity, and platform performance data.
How We Use Information
We use information to deliver and improve MathRoot learning services.
Create Accounts
Set up parent / student profiles and access.
Deliver Skill DNA
Measure strengths, gaps, speed, accuracy, readiness.
Personalize Practice
Recommend next skills.
Support Coaching
Help coaches review learning needs.
Generate Reports
Show progress, gaps, and recommended next steps.
Communicate With Parents
Send updates and reminders.
Student Learning Data
Student learning data is central to MathRoot's mastery system. It helps personalize practice and give parents clear visibility.
Student learning data may include:
- Skill DNA Check responses and results
- Correct and incorrect answers
- Time spent on questions or practice
- Hint usage
- Mistake patterns
- Mastery level by skill
- Coach notes and parent reports
This data is used to support learning, not to shame or label the student.
AI and Personalization
MathRoot uses AI to help identify gaps, recommend practice, generate hints, and support coach-reviewed insights.
AI Helps With
Human Oversight Helps With
AI is used to support learning decisions. It should not replace parent judgment, coach review, or human support.
Parent Communication
We may contact parents or guardians about account activity, bookings, reports, class schedules, payment status, product updates, or support needs.
Booking Updates
Confirmations, reminders, reschedule / cancel info.
Learning Reports
Skill DNA results, progress, next focus.
Support
Replies to questions.
Parents may manage communication preferences where available.
Information Sharing
MathRoot does not sell student personal information.
Limited service-provider sharing
We may share limited information with trusted service providers only when needed to operate the platform, such as hosting, payment, email, analytics, scheduling, support, or learning technology providers.
Legal and safety disclosures
We may also disclose information if required by law, safety, security, fraud prevention, or legal process.
Any sharing should be limited to the purpose needed to provide or protect the MathRoot service.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect account, parent, and student information.
Access Controls
Limit data access to authorized roles.
Secure Systems
Use secure hosting and encryption where appropriate.
Monitoring
Review suspicious activity and system events.
No system is 100% risk-free, but child data protection must remain a core operational priority.
Data Retention
We keep information only as long as reasonably needed for learning services, account support, legal requirements, security, reporting, or business needs.
Active Account Data
Used to support current learning, dashboards, coaching, reports, billing, and communication.
Deleted / Inactive Accounts
Data may be deleted, archived, anonymized, or retained only where legally necessary.
Parent Choices and Rights
Parents may request access, correction, deletion, or review of information associated with their child's account, subject to legal and operational requirements.
Access
Request a copy or summary of relevant account data.
Correction
Request updates to inaccurate information.
Deletion
Request deletion.
To make a request, contact: privacy@mathroot.com
Children's Privacy
MathRoot is designed for students in Grades 3–8 and takes children's privacy seriously. Parent or guardian involvement is central to the platform.
For information about how MathRoot approaches children's privacy and parental consent, please review the COPPA Notice.
Read COPPA NoticeThird-Party Services
MathRoot may use trusted third-party services to operate the platform.
Hosting / Database
Platform hosting, storage, security.
Payments
Subscription and billing support.
Communication
Email, SMS, booking confirmations.
Analytics
Platform usage and performance insights.
Learning Technology
AI, practice, reports, or tutoring tools.
These services should only receive information needed to perform their role.
Policy Updates
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last updated” date and may notify parents where appropriate.
Continued use of MathRoot after changes means the updated policy may apply, depending on applicable law and the nature of the change.
Last updated: May 6, 2026
Contact Us About Privacy
Questions about this Privacy Policy or your child's data? Reach out and we will respond with parent-friendly guidance.
Privacy
privacy@mathroot.comSupport
support@mathroot.com